I was nervous about using Crocker for our American Standard Heat Pump HVAC System Health Check. Westaire HVAC service was our go-to for years, including installing the system, but they retired and sold to another service. Crocker was very well reviewed and so we decided to try them. The office was very efficient and professional on the phone; a promising start. Geronimo was our service technician and he was GREAT. Very clear explanation of the results of his testing, no surprises, pro-active and efficient, he was great. We now feel better having a good company we can trust. They called and text messaged when he was on the way (though my phone didn’t connect the call, not their fault) so that was good. Summary: try them out. They deserve a high rating.
Craig Lemp
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March 17, 2026
I contacted Crocker to finish an ac install on my forced air unit. They responded quickly and were very friendly and knowledgeable. Jim wrote up a quote to complete the work that I asked them to do. The price was very reasonable. I am waiting for the work to be completed they are super busy and have me on the schedule a week or so from now. I contacted them knowing the have a great history of quality service install and repair. I installed a good portion of the devices and needed to get the ac installed I need them to finish the work. Line set install, charge the system, install drain safety equip. , and check the overall operation. Austin and mark showed up to complete the install charge the system and check to make sure everything was operating properly. They both were great they added a catch pan and safety overflow equipment along with running the line sets where I needed them to go. Their attention to detail was amazing. They were both knowledgable and professional they completed the job cleaned up and verified system was in great working order. Thank you to both of them and Crocker refrigeration team . Job well done. I appreciate you all. Thanks again
Mary E.
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March 10, 2026
New HVAC heat pump installation after my furnace stopped working. Very satisfied with high quality advice and excellent technicians. Was able to fit into existing closet, and efficiently managed electrical work and plaster repairs. Well worth the price compared to competitors, for a product that should last many years. I appreciated that they explained all the charges and answered my numerous questions.
Kenny YOUNG
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September 16, 2026
Crocker sent Chris out to fix my AC. Chris was absolutely the best tech I ever had. He troubleshot my system and identified the problems. Very knowledgable man. System is working better than ever. Highly recommend!
Darrell Banta
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February 28, 2026
I had a problem with my thermostat and I was trying to install a Google Nest myself and couldn’t. They came right away to the rescue to help me & install. Taught me how to use the app & Nest. Very helpful. Next time I’ll call the pros first. No more DIY
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I was nervous about using Crocker for our American Standard Heat Pump HVAC System Health Check. Westaire HVAC service was our go-to for years, including installing the system, but they retired and sold to another service. Crocker was very well reviewed and so we decided to try them. The office was very efficient and professional on the phone; a promising start. Geronimo was our service technician and he was GREAT. Very clear explanation of the results of his testing, no surprises, pro-active and efficient, he was great. We now feel better having a good company we can trust. They called and text messaged when he was on the way (though my phone didn’t connect the call, not their fault) so that was good. Summary: try them out. They deserve a high rating.
I contacted Crocker to finish an ac install on my forced air unit. They responded quickly and were very friendly and knowledgeable. Jim wrote up a quote to complete the work that I asked them to do. The price was very reasonable. I am waiting for the work to be completed they are super busy and have me on the schedule a week or so from now. I contacted them knowing the have a great history of quality service install and repair. I installed a good portion of the devices and needed to get the ac installed I need them to finish the work. Line set install, charge the system, install drain safety equip. , and check the overall operation. Austin and mark showed up to complete the install charge the system and check to make sure everything was operating properly. They both were great they added a catch pan and safety overflow equipment along with running the line sets where I needed them to go. Their attention to detail was amazing. They were both knowledgable and professional they completed the job cleaned up and verified system was in great working order. Thank you to both of them and Crocker refrigeration team . Job well done. I appreciate you all. Thanks again
New HVAC heat pump installation after my furnace stopped working. Very satisfied with high quality advice and excellent technicians. Was able to fit into existing closet, and efficiently managed electrical work and plaster repairs. Well worth the price compared to competitors, for a product that should last many years. I appreciated that they explained all the charges and answered my numerous questions.
Crocker sent Chris out to fix my AC. Chris was absolutely the best tech I ever had. He troubleshot my system and identified the problems. Very knowledgable man. System is working better than ever. Highly recommend!
I had a problem with my thermostat and I was trying to install a Google Nest myself and couldn’t. They came right away to the rescue to help me & install. Taught me how to use the app & Nest. Very helpful. Next time I’ll call the pros first. No more DIY