Booked an appointment yesterday and was asked to provide photos of the parts I needed replaced. Interestingly, within 5 mins of sending photos I get a call that they’ve overbooked(someone is sick but my appt is two weeks away) and to find another plumber. No suggestions what competitor that I should choose etc. How does a place like this stay in business. Pathetic.
Steve
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August 10, 2020
Very responsive and willing to help out. They have a diverse crew and always willing to answer questions. Reasonably priced, not the lowest, but fair. I’d recommend them for most any job, Especially a complicated one.
For a simple drain clean out- or basic clog, there are definitely less expensive options in the area.
Overall a great company.
Jeanie Sickafoose
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January 17, 2023
The pipes behind our tub were leaking into the wall. We had to turn our water off and Carroll came to the rescue. They were able to come out that same day, fix the leak and pipes, and we had our water back on. The technician was professional, prompt and courteous. Thank You!
Mark Peysha
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May 23, 2018
Called this company to get some help with a dripping sink. A manager got on the phone to inquire and then told me they don't want to "adopt someone else's problem." I assured him that there was no "adoption." I'd pay them in full for whatever was needed to fix it. He said, "we're so busy right now, we're not going to do it." Wow, what a jerk! My guess is that there is a management problem there. Beware.
Sarah Prindle
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July 19, 2021
Jason from Carroll was a lifesaver. I had a plumbing emergency and he came out when my usual plumber couldn’t. He was prompt, professional, and a great communicator. I highly recommend him.
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2825 De La Vina St, Santa Barbara, CA 93105, USA
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Booked an appointment yesterday and was asked to provide photos of the parts I needed replaced. Interestingly, within 5 mins of sending photos I get a call that they’ve overbooked(someone is sick but my appt is two weeks away) and to find another plumber. No suggestions what competitor that I should choose etc. How does a place like this stay in business. Pathetic.
Very responsive and willing to help out. They have a diverse crew and always willing to answer questions. Reasonably priced, not the lowest, but fair. I’d recommend them for most any job, Especially a complicated one. For a simple drain clean out- or basic clog, there are definitely less expensive options in the area. Overall a great company.
The pipes behind our tub were leaking into the wall. We had to turn our water off and Carroll came to the rescue. They were able to come out that same day, fix the leak and pipes, and we had our water back on. The technician was professional, prompt and courteous. Thank You!
Called this company to get some help with a dripping sink. A manager got on the phone to inquire and then told me they don't want to "adopt someone else's problem." I assured him that there was no "adoption." I'd pay them in full for whatever was needed to fix it. He said, "we're so busy right now, we're not going to do it." Wow, what a jerk! My guess is that there is a management problem there. Beware.
Jason from Carroll was a lifesaver. I had a plumbing emergency and he came out when my usual plumber couldn’t. He was prompt, professional, and a great communicator. I highly recommend him.