I recently hired Drain Masters to replace our sewer line and couldn't be more satisfied with the experience. Ian and his team were punctual, professional, and incredibly friendly throughout the entire process. They completed the job within the estimated time frame, and the pricing was fair and transparentโno surprises. I highly recommend Drain Masters to anyone in need of a reliable and trustworthy plumber.
Soriano Partners
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July 12, 2025
Weโve used Drain Masters for our rental property over the past five years and recently hired them to replace a 55-year-old sewer lateral. Sean was responsive, cooperative, and went above and beyond by coordinating with our other contractors and offering valuable guidance. As an out-of-town owner, that level of communication and support was extremely reassuring. I highly recommend Drain Masters if you want a reliable, locally owned business with direct access to the owner for more complex jobs.
Danny Echt
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November 19, 2025
Chris was a great help when the big November storm hit and we had an urgent need to clear a drain. I told him the urgency and he made it a priority to come out (in the rain). He is a real pro, and he saved us from a lot of interior damage.
John S.
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November 05, 2024
Iโve owned and rented multiple homes and never needed a plumbing service to clean a clogged drainโฆ until a couple of days ago. Boy am I glad I called Drain Masters of Santa Barbara. They were thorough, knowledgeable, and well-equipped to make an accurate assessment of the problem and take care of the issue on the same visit. Their 5-star reviews are well-deserved!
I honestly canโt think of a reason why you would want to call anyone else. Hands down the best choice!
Nohl โChooseWellTravelโ Martin
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December 10, 2024
๐ฏโจ for Drain Masters and special shout out to Ian D. For any drain issues - call Drain Masters. They have a very special equipment to really clear out the drains (downspouts) which we need for the ones on the side of our house.
They also thought we might be able to do it with a hose and a less expensive piece of equipment. How refreshing for a company not to upsell but to offer real solutions. They offered to help us do this when we had the roof cleaning done. They have gone above and beyond for us.
Thereโs a lot more I can say about how they have gone above and beyond. How many thanks to Chris and Ian D - Accompany with real leadership, attention to detail, professional, responsibility, and great customer service.
This is the kind of business that makes me believe in humanity again and in towns where people matter.
Itโs a family business. They are also a family of firefighters Which kind of makes sense since they know how to handle all of these hoses and special equipment.
While it may be a family business, it is run more professionally than many service companies I have experienced both here and in Seattle.
If you havenโt gotten your exterior drains cleared out in a while, I highly recommend doing it before the heavy winter rains.
Please know that I did compare options to address the issue, and hands down Drain Masters are the problem solvers and the Oscar winning choice. ๐
Thank you, Drain Masters. We appreciate the care and attention and the extra mile you have gone.
Update Dec 24: Updating my review, to add in again how Chris & Ian have gone above and beyond again. Their knowledge, patience, and stand up ethics make them one of our top suppliers.
Please note Drain Masters has been in business for decades in Santa Barbara and are NOT to be confused with an entirely different company in Oxnard area that took their same name. They have no connection & even a review was posted to them that was for Oxnard. SBA DrainMasters are doing what they can to remedy this, but just be very aware and ensure it is Ian and Chris D. in SBA.
Family run business...former fire fighters and some extended family are still with the service. Support local, support well run ethical companies like DrainMasters.
Happy to answer any questions on what we had done etc. I loved their use of cameras, can do attitude and idea for a catch system. Chris also had a solution for our weeping drains on side of house that caused discoloration on the paint. I wish more companies were like DrainMasters Santa Barbara. Thank you!
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I recently hired Drain Masters to replace our sewer line and couldn't be more satisfied with the experience. Ian and his team were punctual, professional, and incredibly friendly throughout the entire process. They completed the job within the estimated time frame, and the pricing was fair and transparentโno surprises. I highly recommend Drain Masters to anyone in need of a reliable and trustworthy plumber.
Weโve used Drain Masters for our rental property over the past five years and recently hired them to replace a 55-year-old sewer lateral. Sean was responsive, cooperative, and went above and beyond by coordinating with our other contractors and offering valuable guidance. As an out-of-town owner, that level of communication and support was extremely reassuring. I highly recommend Drain Masters if you want a reliable, locally owned business with direct access to the owner for more complex jobs.
Chris was a great help when the big November storm hit and we had an urgent need to clear a drain. I told him the urgency and he made it a priority to come out (in the rain). He is a real pro, and he saved us from a lot of interior damage.
Iโve owned and rented multiple homes and never needed a plumbing service to clean a clogged drainโฆ until a couple of days ago. Boy am I glad I called Drain Masters of Santa Barbara. They were thorough, knowledgeable, and well-equipped to make an accurate assessment of the problem and take care of the issue on the same visit. Their 5-star reviews are well-deserved! I honestly canโt think of a reason why you would want to call anyone else. Hands down the best choice!
๐ฏโจ for Drain Masters and special shout out to Ian D. For any drain issues - call Drain Masters. They have a very special equipment to really clear out the drains (downspouts) which we need for the ones on the side of our house. They also thought we might be able to do it with a hose and a less expensive piece of equipment. How refreshing for a company not to upsell but to offer real solutions. They offered to help us do this when we had the roof cleaning done. They have gone above and beyond for us. Thereโs a lot more I can say about how they have gone above and beyond. How many thanks to Chris and Ian D - Accompany with real leadership, attention to detail, professional, responsibility, and great customer service. This is the kind of business that makes me believe in humanity again and in towns where people matter. Itโs a family business. They are also a family of firefighters Which kind of makes sense since they know how to handle all of these hoses and special equipment. While it may be a family business, it is run more professionally than many service companies I have experienced both here and in Seattle. If you havenโt gotten your exterior drains cleared out in a while, I highly recommend doing it before the heavy winter rains. Please know that I did compare options to address the issue, and hands down Drain Masters are the problem solvers and the Oscar winning choice. ๐ Thank you, Drain Masters. We appreciate the care and attention and the extra mile you have gone. Update Dec 24: Updating my review, to add in again how Chris & Ian have gone above and beyond again. Their knowledge, patience, and stand up ethics make them one of our top suppliers. Please note Drain Masters has been in business for decades in Santa Barbara and are NOT to be confused with an entirely different company in Oxnard area that took their same name. They have no connection & even a review was posted to them that was for Oxnard. SBA DrainMasters are doing what they can to remedy this, but just be very aware and ensure it is Ian and Chris D. in SBA. Family run business...former fire fighters and some extended family are still with the service. Support local, support well run ethical companies like DrainMasters. Happy to answer any questions on what we had done etc. I loved their use of cameras, can do attitude and idea for a catch system. Chris also had a solution for our weeping drains on side of house that caused discoloration on the paint. I wish more companies were like DrainMasters Santa Barbara. Thank you!